FAQ

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Frequently asked questions

Mbombomed is the leading online therapy platform, revolutionizing mental health care by making it accessible and affordable. We empower individuals to address life’s challenges with ease by offering professional therapy services 100% online. With Mbombomed, you can connect with a licensed therapist anytime, anywhere, ensuring support is always within reach.

 
 

At Mbombomed, you’ll be connected with a network of licensed, trained, and experienced mental health professionals. Our team includes:

  • Psychologists (PhD/PsyD)
  • Marriage and Family Therapists (LMFT)
  • Clinical Social Workers (LCSW/LMSW)
  • Board Licensed Professional Counselors (LPC)

Upon signing up, you’ll be matched with a therapist who best aligns with your objectives, preferences, and specific issues. Each of our therapists has unique approaches and areas of expertise, ensuring you receive personalized and effective care. Our goal is to provide a successful match that fosters positive outcomes.

However, we understand that the therapeutic relationship is deeply personal. If at any point you feel your therapist isn’t the ideal fit, you have the flexibility to request a different therapist. Your well-being is our top priority, and we are committed to finding the right professional to support you on your mental health journey.

We require every therapist on our platform to be a trained and experienced licensed professional from the U.S. or Canada. Our therapists hold relevant licenses, including:

  • Psychologist (PhD/PsyD)
  • Licensed Marriage and Family Therapist (LMFT)
  • Licensed Clinical Social Worker (LCSW)
  • Licensed Professional Counselor (LPC)
  • Licensed Mental Health Counselor (LMHC)

Therapists must have a relevant academic degree in their field, a minimum of two years of experience, and at least 500 hours of hands-on experience. Additionally, they must be qualified and licensed by their respective state board, having successfully completed the necessary education, exams, training, and practice requirements.

For the United States:

Ensuring Provider Qualifications: Our team verifies that every provider we feature holds a valid license and is in good standing. Applicants must submit proof of identity and current licensure, which we meticulously verify with their respective state licensing boards.

Background Checks and Continuous Monitoring: Therapists undergo thorough background screenings and are subject to regular checks through the NPDB registry. Additionally, each potential provider completes a case study evaluated by a licensed clinician. As a result of these stringent measures, fewer than a third of therapist applicants are accepted onto the Mbombomed platform.

Transparent Credentials: We display comprehensive credential information for each provider, empowering you to conduct your own thorough assessment of your therapist.

For Canada:

Ensuring Provider Qualifications: Our team ensures that every provider listed on our platform holds a valid license and is in good standing. Applicants are required to provide proof of identity and current licensure, which we verify meticulously with the relevant provincial licensing bodies.

Background Checks and Ongoing Monitoring: Therapists undergo comprehensive background checks and periodic reviews through relevant regulatory bodies. Additionally, each potential provider completes a case study assessed by a licensed clinician. This rigorous process means that fewer than a third of therapist applicants are accepted onto the Mbombomed platform.

Transparent Credential Display: We provide detailed credential information for each provider, allowing you to conduct your own due diligence when selecting a therapist.

Mbombomed could be a valuable resource if you’re aiming to enhance your quality of life. Whether obstacles are affecting your happiness or hindering your goals, we offer potential solutions. Our platform features specialized therapists who address a wide range of concerns including stress, anxiety, relationships, parenting, depression, addictions, eating disorders, sleep issues, trauma, anger management, family conflicts, LGBT matters, grief, religion, self-esteem, and more.

However, Mbombomed may not be suitable for you if:

  • You are a minor or under the care of a legal guardian.
  • You are experiencing an urgent crisis or emergency situation.
  • Your therapy is mandated by a court order or other authority.
  • You lack a device capable of connecting to the Internet or do not have reliable Internet access.
Seamless Online Appointment Booking

Effortlessly schedule therapy sessions for your convenience

Effortlessly schedule therapy sessions for your convenience. We understand that your time is valuable, and our user-friendly booking system is designed to make the process smooth and efficient. Whether you’re managing a busy work schedule or other commitments, our goal is to provide flexibility and ease in securing your therapy sessions.

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